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Create ResumeTo become a Grubhub driver, you need a valid driver’s license (if driving), access to a reliable vehicle or approved alternative (bike or scooter in some markets), a smartphone with data, and the ability to pass a background check. You must also meet minimum age requirements, carry insurance where applicable, and demonstrate basic reliability, communication, and navigation skills. While entry-level friendly, approval and long-term success depend heavily on your ability to follow app instructions, deliver consistently, and maintain strong customer ratings.
This guide breaks down exact hiring requirements, real qualification expectations, and what actually matters during approval and beyond.
At a surface level, Grubhub markets the role as flexible and accessible. That’s true—but approval isn’t random. There are baseline requirements and practical filters that determine whether you get accepted and remain active.
Valid driver’s license (if operating a car or motorcycle)
Reliable transportation (car, bike, or scooter depending on your city)
Smartphone with data capable of running the driver app
Proof of insurance where required by local laws
Minimum age requirement (typically 18 or 21 depending on vehicle type and location)
Background check clearance
This is considered an entry-level gig, but that does not mean low standards.
What most applicants misunderstand:
You don’t need prior delivery experience
But you DO need operational reliability
And Grubhub indirectly evaluates that through behavior patterns
Entry-level means:
No degree required
No formal experience required
Fast onboarding possible
But you are still expected to:
Grubhub uses third-party screening to evaluate risk.
Serious driving violations (DUI, reckless driving)
Recent major traffic offenses
Violent criminal history
Fraud-related offenses
Minor traffic violations (older or infrequent)
Clean or moderately clean driving history
Recruiter insight:
Gig platforms prioritize liability reduction over inclusivity. Even if you meet all other requirements, a risky driving record can block approval.
Ability to use navigation apps like Google Maps or Waze
Legal right to work in the US
These are non-negotiable filters. If you fail one, your application will not proceed.
Deliver accurately and on time
Communicate with customers professionally
Handle issues independently
This is why many applicants get approved—but not all succeed long-term.
The official requirement is simple: you need a way to deliver food.
But what matters is market-specific approval and efficiency.
Car (most common)
Motorcycle or scooter
Bicycle (in dense urban areas only)
Your method must be:
Reliable across your scheduled shifts
Fast enough to meet delivery times
Suitable for weather conditions
What fails in practice:
Using a bike in a spread-out suburban market
Driving an unreliable vehicle that breaks down
Poor route planning that delays deliveries
You need more than just a phone.
Modern smartphone (iOS or Android)
Stable data connection
Ability to run the Grubhub driver app smoothly
Fast response to order notifications
Accurate GPS usage
Ability to switch between apps (maps, messaging, driver app)
Experienced drivers often rely on:
Apple Maps
Google Maps
Waze
Mileage tracking apps for tax deductions
If your phone lags, freezes, or loses signal, your ratings will drop.
These are not listed as “requirements,” but they absolutely impact your success and retention.
Following app instructions without errors
Managing multiple deliveries efficiently
Handling restaurant delays calmly
Clear communication via text or app
Professional tone with customers
Problem-solving when issues arise
Ability to work independently
Strong time management
Reliability and punctuality
Recruiter insight:
Grubhub doesn’t interview you—but your behavior becomes your “interview” after approval.
This job is more physical than most expect.
Carry food orders (sometimes large or heavy)
Walk up stairs (apartments, offices, hotels)
Work in rain, heat, or cold
Handle repeated pickups and drop-offs
Large apartment complexes
Office buildings with security requirements
Late-night or peak-hour congestion
You are not a restaurant employee, but you are responsible for food safety during delivery.
Use insulated delivery bags
Keep food upright and protected
Avoid tampering with packaging
Deliver promptly to maintain temperature
Skipping insulated bags
Poor handling leading to spills
Leaving food unattended improperly
These mistakes lead to:
Low ratings
Customer complaints
Deactivation risk
These are not required—but they improve approval odds and earnings potential.
Previous delivery work (Grubhub, Uber Eats, DoorDash)
Courier or rideshare experience
Restaurant or customer service roles
Strong knowledge of your local area
Efficient route planning
Familiarity with traffic patterns
Using multiple navigation apps effectively
Tracking mileage for taxes
Managing peak-hour strategies
Clean driving record
High customer ratings (if previously a driver)
Availability during peak hours (lunch, dinner, weekends)
There’s no traditional hiring manager—but the platform still filters applicants based on risk and performance potential.
Clean background check
Reliable transportation
Market demand (driver supply vs need)
On-time delivery rate
Customer ratings
Acceptance rate of orders
Important:
You can get approved easily in some markets—but staying active requires consistent performance.
Incorrect or expired driver’s license
Missing insurance proof
Incomplete application details
App not properly installed or configured
Incorrect contact information
Inconsistent availability
Poor communication during onboarding
Delivering during peak hours
Choosing efficient routes
Communicating proactively with customers
Staying organized with multiple orders
Ignoring delivery instructions
Poor navigation leading to delays
Unreliable availability
Low effort in customer experience
Grubhub promotes flexibility—and it exists.
But:
Earnings depend heavily on timing
Peak hours matter more than total hours
Competition varies by market
Lunch (11 AM to 2 PM)
Dinner (5 PM to 9 PM)
Weekends and holidays
Drivers who ignore these windows often underperform.
Focus on:
Accurate documentation
Reliable transportation setup
Clean driving record
Focus on:
Consistency over speed
Customer communication
Efficient routing
This is where most drivers either scale earnings—or get deactivated.
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