Terms and Conditions
Effective Date: 25th November 2024
Platform Name: Newcv.io
Registered Location: Netherlands
Welcome to Newcv.io, operated by Newcv.io ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our services. By using our platform, you agree to these Terms. If you do not agree, you may not use our platform.
1. General Information
Newcv.io is a resume-building platform that provides users with tools to create, edit, and customize professional resumes. Our services are available globally and offered in English.
2. User Accounts
2.1 Eligibility
You must be at least 16 years old to use our platform. By registering, you confirm that you meet this eligibility requirement.
2.2 Registration
To access our services, you must create an account by providing accurate information, including your name and email address. You are responsible for keeping this information up to date.
2.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account is your responsibility, and we are not liable for damages or losses resulting from such incidents.
3. Services Offered
3.1 Core Features
Newcv.io provides tools to create and customize resumes, including:
- Resume creation
- CV imports (e.g., LinkedIn integration)
- Access to customizable templates
- Editing and downloading resumes
3.2 Service Access
Our services are subscription-based, with additional options for one-time template purchases.
3.3 Usage Restrictions
Our platform is for personal use only. Commercial use of our services is strictly prohibited.
4. Payments and Refunds
4.1 Payment Methods
We accept payments via credit cards, PayPal, Google Pay, and Apple Pay.
4.2 Refund Policy
All purchases are final, and no refunds are provided.
4.3 Subscription Cancellations
You can cancel your subscription at any time. Your subscription will remain active until the end of the current billing cycle (one month). No early termination fees apply.
5. User Content
5.1 Ownership of User Content
You retain ownership of all content you create or upload to Newcv.io, including resumes and CVs ("User Content"). By using our platform, you grant Newcv.io a non-exclusive, worldwide, royalty-free license to use, reproduce, and process your content solely to provide and improve our services. We will not use your resume content for marketing, advertising, or sharing with third parties without your explicit consent.
5.2 Prohibited Content
You agree not to upload any illegal, offensive, or inappropriate content to our platform. We reserve the right to remove such content and, if necessary, suspend or terminate your account.
5.3 Information Added to CVs / Resumes
When using Newcv.io, users may provide additional personal information for the purposes of creating or customizing their CVs. This may include phone numbers, addresses, date of birth or age, employment history, educational details, skills, certifications, and other professional qualifications. By adding this information to your CV, you grant Newcv.io permission to store and process it solely for the purpose of providing and improving our services. Newcv.io does not use this information for marketing, advertising, or sharing with third parties without your explicit consent.
6. Intellectual Property
6.1 Ownership of Templates
All templates, designs, and features provided by Newcv.io are the intellectual property of Newcv.io. You may not copy, distribute, or modify them without explicit authorization.
6.2 Copyright Infringement
If you believe your intellectual property rights have been infringed upon, please notify us at hello@newcv.io. We will investigate and address valid claims in accordance with applicable laws.
7. Liability and Warranty
7.1 Service Availability
While we strive to ensure uninterrupted service, we do not guarantee that our platform will always be operational or error-free. In cases where a technical issue prevents you from downloading a PDF resume, we will provide a free replacement download.
7.2 User Responsibility
You are responsible for how you use resumes created on our platform, including their accuracy and suitability for your intended purposes.
8. Privacy Policy
Your use of Newcv.io is also governed by our Privacy Policy. That document explains how we collect, store, and protect your personal data. By agreeing to these Terms, you also consent to our Privacy Policy.
9. Termination of Accounts
9.1 Suspension or Termination
We reserve the right to suspend or terminate your account under the following circumstances:
- Non-payment of subscription fees
- Violation of these Terms
- Misuse of our platform
9.2 User-Initiated Termination
You may terminate your account at any time by contacting us or using the account settings on the platform.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of the Netherlands.
10.2 Dispute Resolution
In the event of disputes, users are encouraged to contact us to resolve the matter informally. We do not currently offer formal arbitration or mediation services.
11. Changes to the Terms
We reserve the right to modify these Terms. Users will be notified via email at least one month in advance of changes. Continued use of the platform after the changes become effective constitutes your acceptance of the revised Terms.
12. Contact Information
For questions or concerns regarding these Terms, please contact us at: hello@newcv.io