Choose from a wide range of CV templates and customize the design with a single click.
Use ATS-optimised CV and resume templates that pass applicant tracking systems. Our Resume builder helps recruiters read, scan, and shortlist your Resume faster.
Use professional field-tested resume templates that follow the exact CV rules employers look for.
Create Resume
Use professional field-tested resume templates that follow the exact CV rules employers look for.
Create CVA strong customer support agent resume summary or objective quickly shows hiring managers that you can solve problems, communicate clearly, and handle customers professionally. If you're experienced, use a summary to highlight results and skills. If you're entry-level or changing careers, use an objective to show motivation and transferable strengths. Below, you’ll find high-impact examples, when to use each, and how to write one that gets interviews.
Hiring managers skim resumes in seconds. Your summary must immediately prove three things:
You can handle customer interactions professionally
You can resolve issues efficiently
You contribute to customer satisfaction and retention
A weak summary wastes space. A strong one positions you as a solution to their support problems.
These are optimized for experienced candidates who already have relevant work history.
Example:
Customer-focused Customer Support Agent with 5+ years of experience resolving inquiries, managing support tickets, and maintaining high customer satisfaction scores. Proven ability to handle high-volume environments while delivering efficient and empathetic service.
Example:
Results-driven Customer Support Agent with 4+ years of experience supporting SaaS users, resolving 95% of tickets within SLA timelines, and maintaining a 98% customer satisfaction rating. Skilled in CRM systems and live chat support.
Example:
Detail-oriented Customer Support Agent with 6 years of experience troubleshooting technical issues, guiding users through solutions, and reducing repeat tickets by 30%. Strong background in product support and knowledge base documentation.
Example:
Experienced Customer Support Agent with a background in high-volume call centers, managing 80+ daily calls while maintaining top-tier customer satisfaction. Known for de-escalation skills and efficient issue resolution.
Use a summary if:
You have 1+ years of customer support experience
You can show measurable results or achievements
You’re applying for a similar role or industry
Do NOT use a summary if:
You have no relevant experience
You're switching careers without overlap
You can't show clear value yet
In those cases, use a resume objective instead.
Example:
Versatile Customer Support Agent with 5+ years of experience across phone, email, and live chat support. Skilled in prioritizing tickets, improving response times, and delivering consistent customer experiences across channels.
Resume objectives are ideal for entry-level candidates or career changers.
Example:
Motivated individual seeking a Customer Support Agent role to apply strong communication and problem-solving skills while delivering excellent customer experiences.
Example:
Customer-focused professional transitioning into a Customer Support Agent role, bringing strong communication skills, conflict resolution abilities, and a passion for helping customers.
Example:
Detail-oriented and enthusiastic candidate seeking a Customer Support Agent position to build experience in customer service, problem-solving, and support operations.
Example:
Retail professional seeking to transition into a Customer Support Agent role, leveraging experience in customer interaction, issue resolution, and sales support.
Example:
Tech-savvy individual seeking a Customer Support Agent position to apply strong troubleshooting skills, communication abilities, and familiarity with digital tools.
Choosing the wrong one can weaken your resume.
You have relevant experience
You can highlight results, metrics, or achievements
You want to position yourself as a proven performer
You’re new to the field
You’re making a career transition
You want to show potential and intent
Clearly state your role and experience level.
Example:
Customer Support Agent with 5+ years of experience
Focus on what matters most in support roles.
Communication
Problem-solving
Ticket management
CRM tools
Customer satisfaction
Add results whenever possible.
Reduced response time
Increased CSAT scores
Managed ticket volume
Your summary should be:
2–4 lines max
Highly specific
Easy to scan
Be clear about the role you're targeting.
Even without experience, you likely have relevant strengths:
Communication
Customer interaction
Problem-solving
Tech familiarity
Explain how you will contribute.
Weak Example:
Hardworking individual seeking a job in customer service.
Good Example:
Customer-focused support agent skilled in resolving inquiries and improving satisfaction rates.
Weak Example:
Handled customer calls and emails.
Good Example:
Resolved 50+ daily customer inquiries while maintaining a 97% satisfaction rating.
Words like “team player” or “detail-oriented” mean nothing without context.
Long summaries get skipped. Keep it concise and powerful.
Based on hiring patterns, the best summaries include:
Clear role identity
Specific experience level
Measurable results
Relevant tools or environments
Customer-focused language
Focus on:
CRM tools
Technical troubleshooting
Product knowledge
Focus on:
Call volume
Speed and efficiency
De-escalation
Focus on:
Order issues
Refunds and returns
Customer satisfaction
Numbers instantly build credibility.
Use similar language to match ATS filters.
Employers care about results, not responsibilities.
Avoid robotic language. Write like a professional, not a machine.
Upload Resume
Import from Linkedin
