Choose from a wide range of NEWCV resume templates and customize your NEWCV design with a single click.
Use ATS-optimised Resume and resume templates that pass applicant tracking systems. Our Resume builder helps recruiters read, scan, and shortlist your Resume faster.
Use professional field-tested resume templates that follow the exact Resume rules employers look for.
Create Resume
Use professional field-tested resume templates that follow the exact Resume rules employers look for.
Create ResumeIf you’re building or improving an administrative assistant resume, the fastest way to stand out is by clearly listing relevant tools, software, and office equipment skills. Employers scan for these keywords to confirm you can handle daily tasks without training. The key is not just listing tools—but organizing them strategically, matching the job, and showing real proficiency.
This guide shows exactly what tools to include, how to present them, and how to make them impactful, based on real hiring expectations in the US job market.
Hiring managers are not just looking for a long list of software. They want proof that you can:
Manage daily office operations efficiently
Communicate and collaborate digitally
Handle documents, data, and scheduling without supervision
Adapt to company-specific systems quickly
Recruiter insight:
Most resumes fail because they either list too few tools or dump irrelevant ones without context. The goal is precision + relevance, not volume.
You should include tools in two key areas:
Use grouped categories for clarity:
Office Software: Microsoft Word, Excel, Outlook, PowerPoint
Communication Tools: Zoom, Microsoft Teams, Slack
CRM Systems: Salesforce, HubSpot
Accounting Tools: QuickBooks, Concur
Office Equipment: Printers, scanners, VoIP systems
Example:
These are baseline expectations for almost every US administrative role.
Microsoft Word
Excel
PowerPoint
Outlook
Teams
OneDrive
SharePoint
Managed scheduling and communications using Microsoft Outlook and Teams, reducing meeting conflicts by 30%.
Weak Example:
Used Microsoft Outlook and Teams.
Why this works: Employers care about how you used the tools, not just that you used them.
Google Docs
Sheets
Slides
Gmail
Google Calendar
Google Drive
Google Meet
Recruiter insight:
If a job description mentions Microsoft tools, prioritize those over Google tools—even if you know both.
Modern administrative roles rely heavily on remote and hybrid communication.
Zoom
Microsoft Teams
Slack
Webex
Instead of listing generically, show function:
Good Example:
Coordinated cross-functional meetings via Zoom and Teams for teams of 20+ employees.
These are especially important in sales, corporate, and client-facing roles.
Salesforce
HubSpot
Zoho CRM
Microsoft Dynamics
Data entry accuracy
Pipeline tracking
Report generation
Client communication support
Good Example:
Maintained Salesforce database with 98% accuracy, supporting sales pipeline tracking and reporting.
Not every role requires these, but they are highly valuable.
QuickBooks
FreshBooks
NetSuite
SAP
Oracle
Concur
Only include these if you’ve actually:
Processed invoices
Managed expense reports
Assisted with bookkeeping
Administrative assistants often handle sensitive documents.
DocuSign
Adobe Acrobat
PDF editing platforms
Creating contracts
Managing digital signatures
Editing and organizing documents
These tools are increasingly required for modern admin roles.
Asana
Trello
Monday.com
ClickUp
Smartsheet
Task tracking
Workflow coordination
Deadline management
Good Example:
Tracked executive projects in Asana, ensuring 100% on-time completion across 15+ concurrent tasks.
If you support HR departments, these tools are critical.
Workday
ADP
BambooHR
Paycom
UKG
Employee onboarding
Payroll coordination
Benefits administration
Recruiter insight:
Industry-specific tools often matter more than general tools when hiring.
Many candidates ignore this—but it still matters, especially for in-office roles.
Multi-line phone systems
VoIP systems
Printers
Scanners
Copiers
Postage meters
Good Example:
Operated multi-line VoIP phone system handling 50+ daily calls with professional routing.
These are core functions of administrative roles.
Data entry platforms
Spreadsheets and reporting dashboards
Scheduling tools
Appointment booking systems
Online forms
Speed
Accuracy
Organization
If you’re applying for executive or senior admin roles, these are game-changers.
PivotTables
VLOOKUP / XLOOKUP
Advanced formulas
Data filtering
Pipeline reporting
Data analysis
Dashboard creation
Invoice processing
Resource planning
Workflow automation tools
AI meeting notes
Transcription software
Document automation platforms
Recruiter insight:
Advanced tools signal higher salary readiness and leadership capability.
Do NOT list everything you know. Prioritize based on:
Look for repeated tools and include those first.
Corporate admin → CRM + project tools
Medical admin → EMR systems
Legal admin → case management tools
Never list tools you can’t confidently use.
Bad:
Better:
If the job doesn’t require SAP, don’t list it just to look impressive.
Use subtle signals:
Advanced Excel (PivotTables, formulas)
Basic QuickBooks knowledge
If the job says “Google Workspace,” don’t only write “Google tools.”
Skills
Office Software: Microsoft Word, Excel (PivotTables, VLOOKUP), PowerPoint, Outlook
Collaboration Tools: Microsoft Teams, Zoom, Slack
CRM Systems: Salesforce, HubSpot
Project Management: Asana, Trello
Accounting Tools: QuickBooks, Concur
Document Tools: DocuSign, Adobe Acrobat
Office Equipment: VoIP systems, printers, scanners, copiers
Administrative Assistant | ABC Company
Managed executive calendars using Outlook and Google Calendar, reducing scheduling conflicts by 40%
Maintained Salesforce CRM database with accurate client records and reporting
Processed invoices using QuickBooks and Concur
Coordinated team workflows using Asana and Slack
Handled document management using DocuSign and Adobe Acrobat
Upload Resume
Import from Linkedin
