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Create ResumeIf you’re applying for a Shipt Shopper job in the United States, you should almost always use a resume, not a CV. US employers, recruiters, and applicant tracking systems (ATS) expect a short, skills-focused document designed for fast screening. A Shipt Shopper resume should highlight delivery performance, customer ratings, shopping accuracy, communication skills, and reliability in 1–2 pages maximum.
A CV is more common in the UK and some international markets. For grocery delivery, personal shopper, and retail support roles outside the US, employers may expect a more detailed work history, certifications, and training record. The right format depends less on the role title and more on the country, hiring system, and employer expectations.
Using the wrong format can reduce interview chances immediately. Many candidates unknowingly hurt their applications by submitting a UK-style CV to a US ATS system or an overly short US-style resume to employers expecting detailed employment history.
The biggest difference is not the job itself. It is the hiring market and application process.
A Shipt Shopper resume is designed for speed, ATS compatibility, and quick recruiter evaluation. A Shipt Shopper CV is designed to provide fuller employment context and training history.
A US resume is:
Short and highly targeted
Usually 1 page for entry-level applicants
Focused on measurable results and skills
Optimized for ATS keyword scanning
Built for fast hiring workflows
Recruiters reviewing Shipt Shopper resumes often spend less than 10 seconds during the first scan. They look for:
The answer depends entirely on the employer’s country and hiring language.
The job is based in the United States or Canada
The job posting says “resume”
The application goes through an ATS
The employer is hiring at scale
The role is app-based or gig-based
This applies to nearly all US Shipt Shopper applications.
The role is in the UK or Australia
Most candidates over-focus on formatting and under-focus on hiring signals.
Recruiters and hiring managers evaluating Shipt Shopper candidates usually prioritize five things:
Can this person consistently complete orders accurately and on time?
Strong indicators include:
Delivery metrics
Attendance consistency
High-volume order handling
Long-term customer-facing work
Shipt is heavily customer experience driven. Strong applicants demonstrate:
Problem-solving
Delivery experience
Customer service background
App-based gig work familiarity
Reliability indicators
Ratings or performance metrics
Driver’s license and transportation status
A CV used in the UK or Australia is:
More detailed and history-based
Often 2 pages or longer
Structured around complete experience visibility
More descriptive in job responsibilities
More likely to include training and certifications
For personal shopper or grocery delivery jobs outside the US, employers may value:
Full work history
Retail knowledge
Customer interaction experience
Food handling or safety training
Manual handling certifications
Driving and logistics background
The employer specifically requests a CV
The role is positioned as a personal shopper or grocery delivery associate
Training and full experience history matter more
The company uses traditional retail hiring practices
One of the biggest mistakes candidates make is assuming “CV” and “resume” are interchangeable everywhere. In practice, employers often expect a specific structure based on local hiring norms.
Communication
Substitution handling
Professionalism under pressure
Hiring teams want evidence of operational efficiency.
Examples include:
Average delivery times
Orders completed per shift
Multi-order management
Route optimization
Shipt work depends on app navigation and mobile communication.
Strong candidates mention:
Delivery apps
GPS systems
Mobile order platforms
Digital payment systems
Because shoppers handle customer purchases and deliveries independently, trust signals matter significantly.
Recruiters often favor candidates with:
Cash handling experience
Retail experience
Independent work history
High customer ratings
For US applications, use a reverse-chronological resume.
This is the format most compatible with ATS systems and recruiter workflows.
Include:
Full name
Phone number
Professional email
City and state
LinkedIn if relevant
Avoid:
Full address
Photo
Personal details like age or marital status
Keep this short and results-driven.
Focus on:
Years of experience
Delivery or retail background
Customer satisfaction
Key strengths
Good Example
“Customer-focused Shipt Shopper with 3+ years of grocery delivery and retail experience. Consistently maintained 4.9+ customer ratings while completing high-volume orders accurately and on time.”
Weak Example
“Hardworking individual seeking a Shipt Shopper opportunity.”
The second example says nothing specific or measurable.
Use ATS-friendly keywords naturally.
Strong Shipt Shopper resume skills include:
Grocery shopping
Order fulfillment
Customer service
Route planning
Delivery coordination
Mobile app navigation
Inventory awareness
Communication
Time management
Product substitution handling
This is the most important section.
Recruiters want results, not task lists.
Good Example
Good Example
Good Example
Weak Example
Weak Example
These bullets are too generic and fail to show performance level.
Dallas, Texas
michaelcarter@email.com
(555) 382-1182
Results-driven Shipt Shopper with 4 years of grocery delivery and customer service experience. Skilled in high-volume order fulfillment, customer communication, route optimization, and mobile delivery platforms. Maintained a 4.9 average customer rating while consistently completing deliveries ahead of schedule.
Grocery delivery
Customer service
Mobile app systems
Order fulfillment
Route optimization
Time management
Product substitutions
Retail operations
Inventory awareness
Communication skills
Shipt — Dallas, Texas
January 2022 – Present
Completed 70+ weekly grocery deliveries with consistent on-time performance
Maintained 4.9 customer satisfaction rating across high-volume delivery periods
Improved delivery efficiency by organizing shopping routes based on store layout and traffic patterns
Handled customer substitutions and order changes with minimal delays
Managed simultaneous orders while maintaining shopping accuracy
Target — Dallas, Texas
May 2019 – December 2021
Assisted customers with product selection and inventory questions
Processed transactions and maintained accurate cash handling procedures
Supported inventory restocking and merchandising operations
Helped improve customer satisfaction through responsive service and issue resolution
Defensive Driving Certification
Customer Service Training Certificate
High School Diploma
Dallas Independent School District
UK employers usually expect more context and fuller employment visibility.
A UK-style CV for grocery delivery or personal shopper roles should feel more descriptive and structured.
Include:
Name
Phone number
City/location
Do not include excessive personal information.
This section replaces the US-style summary.
It should explain:
Experience level
Working environment
Strengths
Delivery or customer-facing expertise
Include:
Grocery shopping
Customer service
Stock handling
Delivery coordination
Driving safety
Product selection
Time management
Unlike US resumes, UK CVs usually include more detail.
Employers often expect:
Broader responsibility descriptions
Training references
Operational context
This matters more on UK CVs than on US resumes.
Useful certifications include:
Food hygiene training
Manual handling
Customer service training
Driving safety training
Manchester, England
emma.richardson@email.com
07123 456789
Experienced personal shopper and grocery delivery professional with strong customer service and retail support experience. Skilled in handling customer preferences, accurate order selection, delivery coordination, and high-volume retail environments. Known for reliability, communication skills, and efficient time management.
Grocery order picking
Customer communication
Delivery scheduling
Product selection
Retail operations
Time management
Mobile delivery systems
Stock awareness
Online Grocery Retailer — Manchester
March 2021 – Present
Prepared and fulfilled online grocery orders within strict delivery windows
Assisted customers with substitutions and product availability concerns
Maintained accurate product handling standards and quality checks
Coordinated with delivery teams to support efficient dispatch operations
Managed high-volume order periods while maintaining customer service standards
Tesco — Manchester
June 2018 – February 2021
Supported customers with product enquiries and shopping assistance
Assisted with stock replenishment and inventory organisation
Maintained clean and organised retail floor presentation
Processed customer transactions accurately and efficiently
Food Hygiene Level 2
Manual Handling Training
Customer Service Certification
Driving Safety Awareness Training
GCSEs
Manchester Secondary School
These roles overlap heavily, but positioning matters.
A Personal Shopper CV is usually broader and more retail-oriented.
A Shipt Shopper resume is usually more delivery-performance focused.
Employers expect:
Customer preference management
Product recommendation skills
Retail support knowledge
Inventory familiarity
Relationship building
Recruiters prioritize:
Delivery speed
Order accuracy
Customer ratings
App-based efficiency
Independent work capability
Candidates applying across both categories should slightly adjust positioning depending on the employer.
Most rejected applications fail for predictable reasons.
Generic descriptions destroy differentiation.
Weak candidates describe duties. Strong candidates show outcomes.
Many applicants never mention terms recruiters actually search for, including:
Grocery delivery
Order fulfillment
Customer satisfaction
Delivery coordination
Route optimization
A US recruiter expecting a resume may immediately view a long UK-style CV as unfocused.
Likewise, some UK employers may view ultra-short US resumes as lacking detail.
Numbers instantly increase credibility.
Strong metrics include:
Customer ratings
Deliveries completed
Weekly order volume
On-time performance
Error reduction
Hiring managers care most about:
Customer-facing work
Delivery experience
Retail operations
Independent responsibility
Irrelevant detail weakens application focus.
Modern hiring systems scan resumes before humans review them.
To improve ATS performance:
Match keywords from the job posting naturally
Use standard headings like “Experience” and “Skills”
Avoid graphics and complex layouts
Keep formatting simple and readable
Include relevant delivery and customer service terminology
One major mistake candidates make is over-designing resumes. For Shipt Shopper roles, clean and readable almost always performs better than visually creative.
Top-performing applications usually share the same characteristics.
Reliability under pressure
High customer satisfaction
Independent work success
Efficient delivery execution
Clear communication ability
Focused
Quantified
ATS-friendly
Easy to scan
Results-driven
Recruiters are not looking for flashy language. They are looking for low-risk hires who can perform consistently with minimal supervision.
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