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Create ResumeThe best recruitment agencies in Australia are not simply the biggest names. Hays, Randstad, Michael Page, Robert Half, Robert Walters, Hudson, Chandler Macleod, Adecco, ManpowerGroup, Experis and people2people are strong options, but they are not interchangeable. That is where candidates and employers often get it wrong. A brilliant agency for finance contractors may be useless for executive search. A strong temp recruiter may not be the right person to manage a confidential leadership hire. The best choice depends on the role, urgency, seniority, sector, location and how much market access the recruiter actually has. In recruitment, a recognisable logo helps, but the consultant handling your role matters more than the brand on the website.
When people search for the best recruitment agencies in Australia, they usually want a clean list. I understand why. Lists are easy. Hiring is not.
The honest answer is that the best agency for you depends on what you are trying to achieve. A candidate looking for a finance contract role in Sydney needs a different agency from an employer hiring bulk warehouse staff in regional Queensland. A senior manager exploring a discreet career move needs a different recruiter from a graduate who just wants more interview opportunities.
This is where many ranking pages become a bit useless. They put ten well known recruitment firms in a list and pretend they all do the same job. They do not.
In real hiring, recruitment agencies usually fall into different lanes:
Specialist professional recruitment
Temporary and contract staffing
Executive search and senior appointments
Technology recruitment
Volume recruitment
Here is the practical version. Not the glossy brochure version. These are some of the strongest recruitment agencies in Australia, but the right choice depends on what you need them for.
Hays is one of the most recognised recruitment agencies in Australia and is often a strong choice for professional roles across areas such as accounting, finance, technology, construction, engineering, office support, legal, HR, sales and procurement.
I would consider Hays when the role sits in a mainstream professional category and you want access to a broad employer network. For candidates, Hays can be useful because many employers use them for permanent, temporary and contract hiring. For employers, Hays is often considered when they want an established agency with national coverage and specialist desks.
The practical reality is this: Hays can be very strong when the consultant is properly embedded in your specialism. The brand opens doors, but the consultant still determines the quality of the shortlist. A good Hays recruiter will understand the difference between a candidate who looks suitable on paper and a candidate who will actually survive the hiring manager conversation.
Best for:
Professional recruitment across multiple sectors
Permanent, temporary and contract roles
Candidates who want access to a large employer network
Government and public sector hiring
Industrial, logistics and operational staffing
Office support and business services recruitment
Finance, accounting and commercial hiring
The best recruitment agency is the one that has active client relationships in your target market, understands your role type, can explain current salary expectations realistically and has recruiters who know how employers in that space actually make hiring decisions.
A recruiter who only says, “We have great clients,” is not telling you much. A recruiter who can explain why candidates are being rejected, which employers are hiring carefully, where salary expectations are moving and what skills are being prioritised is much more useful.
That is the difference between a recruitment agency with a database and a recruitment agency with market intelligence.
Employers needing national coverage
Watch out for:
Not every consultant will have equal depth in every niche
Candidates should still check whether the recruiter actively works in their specific role type
Employers should ask how the recruiter will source beyond database matching
Randstad is a major recruitment and HR services provider with strong coverage across professional, industrial, education, government, health, technology, business support and operational hiring.
Randstad can be a strong option when the requirement involves scale, structure and process. For employers, this matters when hiring is not just one vacancy but an ongoing workforce need. For candidates, Randstad can be useful across temporary, contract and permanent job opportunities, particularly where employers need reliable pipelines.
Recruitment at scale sounds simple until you have watched it go wrong. Volume hiring is not just “send more CVs”. It requires screening discipline, compliance, availability management, communication and fast replacement when someone drops out. Agencies like Randstad are often used because large employers do not want chaos disguised as speed.
Best for:
Temporary and contract staffing
High volume recruitment
Government, education, industrial and professional hiring
Employers needing workforce scale
Watch out for:
Candidates may experience a more process driven approach
Employers should confirm who manages candidate quality, not just candidate supply
For niche senior roles, a more specialised agency may be better
Michael Page is a strong option for professional and mid to senior level recruitment across functions such as finance, accounting, technology, sales, marketing, HR, procurement, supply chain, property and business services.
I usually see Michael Page as useful for candidates who are building professional careers and employers who need a recruiter with some commercial understanding of the role. The agency tends to sit well in the mid market and professional hiring space, especially where the hiring manager wants someone who can operate in a business environment, not just technically perform a task.
For candidates, Michael Page can be useful when your background has a clear professional specialisation and you are aiming for a step up, lateral move or more commercially aligned role. For employers, it can work well when the role requires a recruiter who understands function, industry and salary expectations.
Best for:
Mid level and senior professional roles
Commercial, corporate and specialist positions
Candidates with clear functional experience
Employers hiring for business critical roles
Watch out for:
It may be less suitable for entry level or very high volume roles
Candidates need a clear positioning story, not just a list of duties
Employers should clarify whether the consultant knows the specific talent pool
Robert Half is especially known for recruitment in accounting, finance, technology, business support and project based hiring. It can be particularly useful for employers needing permanent, contract or temporary professionals in finance and IT related roles.
This is one of those agencies where the specialisation matters. Finance and technology recruitment often moves quickly because employers may need cover, project support, system implementation skills, month end support or urgent contractor capability. In those situations, speed and accuracy both matter.
A weak recruiter sends anyone available. A strong recruiter understands why availability alone is not enough. In finance and tech, the wrong contractor can create more work than they remove. Robert Half can be a good option when the need is specific, commercial and time sensitive.
Best for:
Accounting and finance recruitment
Technology recruitment
Contract and project based roles
Employers needing skilled professionals quickly
Watch out for:
Candidates should be clear about contract versus permanent preferences
Employers should define technical requirements carefully
Salary and day rate expectations need to be realistic from the start
Robert Walters is a well known specialist professional recruitment agency and can be a good fit for mid to senior professional roles, particularly across accounting and finance, banking and financial services, legal, HR, sales, marketing, technology, supply chain and business support.
I would consider Robert Walters when the role needs more than basic keyword matching. For professional appointments, especially where stakeholder management, commercial judgement and career trajectory matter, the recruiter needs to understand how hiring managers interpret a candidate’s background.
This is where many candidates underestimate the process. Recruiters and hiring managers are not only asking, “Can this person do the job?” They are also asking, “Can this person operate at this level, in this environment, with these stakeholders, at this pace?” That is a different evaluation.
Best for:
Specialist professional roles
Mid to senior level appointments
Candidates with strong career progression
Employers needing a consultative recruitment process
Watch out for:
Less suited to very junior or bulk staffing needs
Candidates need to communicate achievements clearly
Employers should expect a more targeted shortlist, not necessarily a huge one
Hudson has a long standing presence in Australia and is often associated with professional recruitment, talent management, assessment, government hiring and specialist workforce solutions.
Hudson can be useful when the hiring process requires more structure than simply advertising a job and filtering applicants. This might include assessment, leadership potential, government panels, behavioural fit or more complex stakeholder requirements.
Some hiring processes genuinely need more evaluation depth. Others pretend they do because nobody wants to make a decision. There is a difference. A good agency helps clarify what must be assessed and what is just noise. Hudson can be a strong option where the employer needs a more considered process, especially for professional and public sector related roles.
Best for:
Professional recruitment
Government and public sector related hiring
Talent assessment and structured selection
Employers needing more evaluation rigour
Watch out for:
Candidates may face more formal selection steps
Employers should avoid overcomplicating the process unnecessarily
Timelines should be managed carefully so strong candidates do not disappear
Chandler Macleod is one of Australia’s larger recruitment and workforce solutions providers, with strength across recruitment, labour hire, government, industrial, logistics, manufacturing, construction, healthcare, resources and large scale workforce needs.
This is not the kind of agency I would describe only through a corporate lens. Its value often sits in practical workforce delivery. When employers need people on site, compliant, available, screened and ready to work, recruitment becomes operational very quickly.
For candidates, Chandler Macleod may be useful if you are looking for temporary, casual, contract or permanent work across operational, government, industrial or business support environments. For employers, it can be relevant when workforce reliability is just as important as candidate attraction.
Best for:
Labour hire and workforce solutions
Industrial, logistics and operational roles
Government and large scale recruitment
Temporary, casual and contract work
Watch out for:
Candidates should clarify assignment length and employment conditions
Employers should ask how quality and reliability are monitored after placement
Not every role needs a large workforce solution model
Adecco is a global recruitment and workforce solutions provider with a strong Australian presence. It can be a good option for temporary staffing, permanent recruitment, industrial roles, office support, customer service, administration, sales, logistics and workforce management.
Adecco often fits situations where employers need flexibility, speed and broad access to candidates. That can be valuable in markets where workforce needs change quickly or where companies need a mix of temp, contract and permanent hiring.
For candidates, Adecco may be useful when you are open to different employment types and want access to a range of opportunities. For employers, it can be useful when the hiring challenge is not just finding one perfect candidate but keeping a workforce moving.
Best for:
Temporary and permanent staffing
Office support, industrial, logistics and customer service roles
Employers needing flexible workforce support
Candidates open to multiple job types
Watch out for:
Candidates should be clear on pay, assignment length and expectations
Employers should not use speed as an excuse to lower screening standards
For highly specialised senior roles, a niche agency may be stronger
ManpowerGroup operates through brands including Manpower, Experis and Talent Solutions. In Australia, Experis is particularly relevant for technology recruitment, including areas such as cyber security, cloud, digital, transformation, projects and IT capability.
This distinction matters because “technology recruitment” is often used too broadly. Hiring a helpdesk analyst, cyber security specialist, cloud architect, ERP project manager and transformation lead are not the same thing. A recruiter who treats them the same will create a messy shortlist.
Experis can be a useful option for employers hiring technology talent, especially where contract, project and transformation needs are involved. ManpowerGroup’s broader offering may also suit employers with larger workforce or talent solution requirements.
Best for:
Technology recruitment
Cyber, cloud, digital and transformation roles
Project and contract IT hiring
Employers needing broader talent solutions
Watch out for:
Employers should test whether the recruiter understands the technical depth of the role
Candidates should make project outcomes clear, not just list technologies
Job titles in tech can be misleading, so requirements must be clarified early
people2people is an Australian recruitment agency with coverage across areas such as business support, accounting, legal support, HR, sales, marketing, supply chain, customer service and professional services roles.
I would consider people2people when the role needs practical local market knowledge and a recruiter who can work closely with both candidate and employer. It can be especially useful for business support and professional roles where personality, communication style, reliability and office fit matter alongside technical experience.
This is one of those spaces where candidates often undersell themselves. Administration, coordination, customer service and support roles are not “just admin”. Good support staff protect time, reduce errors, manage pressure and keep teams functioning. A recruiter who understands that can position candidates much better.
Best for:
Business support and office roles
Accounting, legal support, HR and customer service recruitment
Candidates seeking practical local market support
Employers wanting a more relationship based process
Watch out for:
Candidates should be specific about systems, pace, stakeholders and responsibilities
Employers should define what success looks like beyond “good attitude”
Fit matters, but it should not replace evidence of capability
Choosing a recruitment agency is not about finding the most famous one. It is about finding the agency that is closest to the hiring market you are trying to access.
A recruitment agency can only help you properly if it has one or more of these:
Active clients hiring in your field
Consultants who understand your function
Salary knowledge in your market
Access to roles that are not always advertised publicly
Credibility with hiring managers
A strong candidate network
A proper screening process
Realistic communication habits
The question is not, “Are they a good agency?” The question is, “Are they good for this exact hiring problem?”
That is the part people skip.
Look for an agency that regularly recruits for your job type, not just your broad industry. A marketing recruiter who mainly handles junior social media roles may not be the right person for a senior product marketing position. A finance recruiter who works mostly with temporary payroll roles may not be the best person for a finance business partner move.
Ask sharper questions:
What types of roles do you recruit for most often?
Which industries do your clients usually sit in?
Are you currently working on roles similar to my background?
What salary range are you seeing for this type of role?
What would make my profile difficult to place?
What are hiring managers currently pushing back on?
That last question is gold. Good recruiters can answer it. Weak recruiters avoid it.
Do not choose an agency only because they promise a fast shortlist. Fast is lovely. Wrong is expensive.
Ask:
Have you filled this type of role recently?
How do you source candidates beyond job ads?
What will you screen for before sending candidates?
What salary range are candidates actually expecting?
What might make this role difficult to fill?
Who will personally manage the search?
How many roles is that consultant currently handling?
That final question is uncomfortable, but useful. If your recruiter is drowning in vacancies, your role may not get the attention you think you are paying for.
Recruitment agencies work for employers, not candidates. That sounds harsh, but understanding it will help you use agencies properly.
A recruiter can absolutely help you. They can introduce you to employers, explain market expectations, improve how your background is positioned and sometimes get you considered for roles you would not have found alone.
But recruiters are usually paid by the employer. Their job is to fill specific roles, not to provide unlimited career coaching to every candidate who contacts them. This is not personal. It is the commercial structure of agency recruitment.
That means your best move is to make it easy for the recruiter to understand where you fit.
Before contacting an agency, prepare:
A clear resume
Your target job titles
Your preferred locations
Your salary expectations
Your notice period or availability
Your work rights in Australia
Your preferred employment type
A short explanation of what you are looking for next
Do not send a vague message like, “Please find me any job.”
I know candidates do this out of stress, not laziness. But from a recruiter’s side, “anything” is not a search strategy. It tells me you are not positioned yet. Recruiters place candidates into specific vacancies. The clearer you are, the easier it is to help you.
A better message would be:
Good Example
I am looking for finance officer or assistant accountant roles in Melbourne, ideally permanent or long term contract. I have four years of experience across accounts payable, reconciliations, month end support and Excel reporting. My salary expectation is around $80,000 plus super, and I can start with two weeks’ notice.
That gives a recruiter something to work with.
Recruitment agencies are not magicians. They cannot fix an unattractive role, a confused brief, a slow process or a salary that is out of step with the market.
This is one of the biggest hiring misconceptions I see. An employer gives a recruiter a difficult role and expects the agency to “find better candidates”. Sometimes the candidates are not the problem. The offer is.
Before briefing an agency, employers should be clear on:
Why the role exists
What the person must achieve in the first six months
Which skills are essential and which are trainable
Whether the salary matches the market
How flexible the company is on hybrid work
Who will make the final decision
How quickly interviews can happen
Why a strong candidate would choose this role over another one
That last point matters more than employers like to admit. Good candidates are not sitting around waiting to be grateful. They compare opportunities. If your process is slow, vague or underpaid, another employer will move first.
Recruiters can improve reach and process, but they cannot fully compensate for a weak employee value proposition. If the job is hard to sell, the recruiter needs to know that early. Pretending otherwise wastes everyone’s time.
The wrong agency can cost candidates time and employers money. The mistakes are usually predictable.
Large agencies can be excellent, but size does not guarantee consultant quality. A smaller specialist recruiter with deep market knowledge can outperform a national brand if they know the exact talent pool.
Employers sometimes think more agencies means more candidates. Often, it means duplicated approaches, inconsistent messaging and recruiters racing to send CVs before properly screening. Candidates notice this. It can make the employer look disorganised.
Recruitment is highly desk specific. A recruiter might be excellent in accounting but weak in marketing. Strong in construction but irrelevant for legal. Always check their actual market focus.
A big shortlist is not always a good shortlist. Sometimes it just means the recruiter has not made decisions. A strong shortlist should show judgement.
If the recruiter is vague before you sign terms or send your resume, they may be vague afterwards too. Communication habits do not magically improve once the process becomes harder.
Some recruiters have exclusive roles. Some mostly advertise the same roles you already see online. Ask what kind of vacancies they usually manage and whether they work exclusively with clients.
A good recruitment agency does more than forward resumes. It improves decision quality.
For candidates, a good recruiter should help you understand:
Which roles suit your background
How your experience is likely to be interpreted
What salary range is realistic
Why you may or may not be shortlisted
How to prepare for the interview process
What the employer is really prioritising
For employers, a good recruiter should help you understand:
Whether your brief is realistic
How attractive the role is in the current market
Where suitable candidates are likely to come from
What objections candidates may have
How your salary compares
Which candidates are strong and why
The best recruiters are not just enthusiastic. They are specific.
They can explain trade offs. They can say, “You are unlikely to find all five requirements at that salary.” They can tell a candidate, “Your background is strong, but this role needs more stakeholder management than your resume currently shows.” They can challenge politely when the process is drifting into nonsense.
That is what good recruitment looks like. Not drama. Not hype. Just better judgement.
Here is a simple way to think about it.
If you need broad professional recruitment across Australia, look at Hays, Michael Page, Robert Walters, Hudson and Randstad.
If you need accounting, finance or technology contractors, Robert Half is often worth considering.
If you need high volume staffing, temp work, industrial recruitment or workforce support, Randstad, Adecco, Chandler Macleod and Manpower may be more relevant.
If you need technology, cyber, cloud or transformation hiring, Experis and specialist technology desks within larger agencies may be better options.
If you need business support, office, legal support, HR, customer service or local professional recruitment, people2people, Hudson, Hays, Michael Page and Robert Walters may be relevant depending on location and role level.
If you need a senior leadership hire, do not automatically go to a generalist agency. Consider whether you need executive search, a specialist headhunter or a retained search process.
This is where people need to be honest. A contingent recruitment agency and an executive search firm are not the same thing. One is often working active vacancies and available candidates. The other may be mapping the market, approaching passive talent and managing a confidential process. Both can be valuable. They solve different problems.
This matters because candidates often think agency screening is just ATS keyword matching. Sometimes systems are involved, yes. But good recruiters are making judgement calls before a hiring manager ever sees your resume.
A recruiter may assess:
Whether your job titles align with the vacancy
Whether your responsibilities match the role level
Whether your industry background helps or hurts
Whether your salary expectation fits the budget
Whether your notice period works for the employer
Whether your communication style suits the client
Whether your resume shows enough evidence
Whether you are likely to accept the role if offered
That final point is often invisible to candidates. Recruiters are not only asking, “Can this person do the job?” They are also asking, “Will this person realistically move for this role?”
If your salary expectation is far above the range, if you sound unsure, if your resume is unclear, or if you apply for roles that do not match your background, recruiters may hesitate to represent you. Not because they dislike you. Because they need to protect credibility with the client.
This is why positioning matters. A good candidate with unclear positioning can be overlooked. A decent candidate with sharp positioning can get interviews.
The best way to contact a recruitment agency is with a short, specific message that explains who you are, what you do and what type of role you want.
Do not write your life story. Do not send a desperate paragraph. Do not pretend to be “open to any exciting opportunity” if you actually have clear preferences. Recruiters hear that phrase constantly, and it usually means nothing.
Use this structure:
Your current or recent role
Your core specialisation
Your target roles
Your location preference
Your salary range
Your availability
Your work rights
One or two relevant strengths
Weak Example
Hi, I am looking for a job in Australia. Please let me know if anything is available.
This is too vague. The recruiter has no role type, location, salary range, availability or positioning.
Good Example
Hi, I am a Sydney based HR Advisor with five years of experience across employee relations, policy, onboarding and manager support. I am looking for HR Advisor or Senior HR Advisor roles in Sydney, ideally permanent, with a salary range around $95,000 to $110,000 plus super. I am available on four weeks’ notice and have full Australian working rights.
That message makes screening easier. Recruiters are busy, but they are not allergic to useful information.
Here is the part most “best agency” articles do not say clearly enough.
The best recruitment agency is often the one with the strongest relationship with the hiring manager you want to reach.
A famous agency with no active relationship in your niche is less useful than a smaller recruiter who speaks to the right employers every week. Recruitment is relationship driven. Access matters. Trust matters. Timing matters.
For candidates, this means you should not rely on one agency. Register with a few relevant agencies in your field, but do it properly. Be clear, professional and targeted.
For employers, this means you should not brief every agency in the market. Choose one or two who understand the role and can represent your company properly. When every recruiter is shouting the same vacancy into the market, candidates can smell the panic.
The best recruitment process is not the noisiest one. It is the clearest one.
Written by Simar Malhi, a recruiter and headhunter with international recruitment experience. I write about CVs, job applications, hiring decisions, and the reality behind recruitment processes. My goal is to help candidates understand more honestly how employers, recruiters, and hiring managers actually select candidates.
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